Privacy statement
Privacy Policy
We value your privacy and are committed to handling your personal data with care. This privacy policy explains what information we collect through our website and during your stay, and why.
What information do we collect?
We may collect the following types of data:
Contact and reservation details
Payment information
Automatically collected website data (such as IP address, cookies, browser information)
CCTV footage from public areas within the hotel
Why do we process this information?
We use personal data for:
Managing and processing reservations
Complying with legal requirements
Ensuring safety and security
Improving our website and services
Communication and optional marketing (only with consent)
Who do we share information with?
Information is only shared with service providers that support our operations (e.g., IT, payment processors) or when required by law.
Data retention
We do not keep personal data longer than necessary. Legally required data is stored according to applicable retention periods.
Data security
We take appropriate technical and organisational measures to protect personal data from misuse and unauthorised access.
Your rights
You may request access to, correction or deletion of your personal data, or request restriction of processing. You may also object to certain types of processing or withdraw consent for marketing at any time.
Changes to this policy
We may update this privacy policy from time to time. The most recent version will always be available on this page.